Kelly McDonald is considered one of the nation’s top experts in marketing, customer service and consumer trends. Her client experience includes brands such as Toyota, Subaru, Kimberly-Clark, Nike, Harley-Davidson, Miller-Coors, and Sherwin-Williams.
She is the author of three bestsellers: How to Market to People Not Like You, Crafting the Customer Experience for People Not Like You, and her latest, How to Work With & Lead People Not Like You.
Kelly was named one of the “10 Most Booked Speakers in the U.S.” She was #1 on the list of “26 Hot Speakers” by Successful Meetings Magazine.
She has been featured on CNBC, in Forbes, Bloomberg BusinessWeek, Fast Company, on CNNMoney.com and on The Focus Group show.