Ken Willis is a 17-year veteran of Pequot Academy, the training and development arm of Human Resources at Foxwoods Resort Casino. He has also been a Training Coordinator for the IT department at Foxwoods. As a Training Specialist, Ken has designed, delivered and facilitated the company’s orientation program, numerous instructor-led management and guest service courses, as well as designed online training, executive presentations, and more. He is currently a Training Resource Specialist where, in addition to supporting training, he is part of Internal Communications. He creates graphic media to promote awareness campaigns, team member events and a variety of company initiatives. Ken believes strongly about being strategic in ensuring the right people are in the right places to successfully deliver a guest experience that consistently surprises and exceeds expectations each time.
Training Resource Specialist, Foxwoods Resort Casino